Setting up a trolley service

A trolley service when properly run is highly valued by the NHS and patients’ alike, so taking time in setting one up pays dividends in the long run. Some of the things that need to be considered are detailed below. More advice / clarification can be given by Attend Retail.

Type of service

Consider whether the trolley will be static in a strategic situation that would allow patients and visitors to make a purchase then have access to a seating area. This type of trolley is particularly valuable at visiting times when those patients who are able along with their visitors can escape the ward environment. This type of trolley service can provide hot drinks served from pump pots along with wrapped cakes, biscuits and a limited confectionery range. For this type of service a flat bed trolley is normally used.

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