Get to know the team at Head Office and in the Regions.
Shoaeb was introduced to Attend as a volunteer in January 2014 where he supported individuals with an acquired brain injury (ABI) return to work. Alongside his volunteering, Shoaeb was completing an undergraduate degree (BSc Hons) in Forensic Science, for which he achieved a First Class Honours. Upon graduating, Shoaeb went on to work as an Advanced Physiotherapy Assistant at Guy's and St Thomas' Hospital, before taking the opportunity to return to Attend. Shoaeb is now the ABI Projects Manager, and manages the delivery of the following projects:
- Employment Programme (across London)
- Open Job Club (across London)
- ABI Lifeline (across London)
- ABI Navigation (Kensington & Chelsea and Islington)
- Access to Work support (across London)
Shoaeb is also a Trustee of Friends of Attend ABI (FAABI), and is very much involved in developing innovative programmes and events for individuals with an ABI across London.
Alongside his work at Attend and FAABI, Shoaeb is also completing an MSc in Neurorehabilitation at Brunel University, London. Being up to date with the most recent research in Neuroscience, Shoaeb very much enjoys the prospect of applying his theoretical knowledge with the practical aspect of his role.
Contact email address email@example.com
Contact tel no: 020 7307 2570
Candy is a woman who has shown boundless amounts of energy throughout her volunteering years. Her main interest is in palliative care and this is an area she shows great commitment in.
Candy has known what healthcare was like before the NHS as she had a medical background and from the age of 13 was on an appeals committee for her local hospital. At 22 years, Candy at the height of her nursing career got married. As it was forbidden for married women to work in the profession, she chose to channel her energies through volunteering. Candy has a disabled daughter and her husband was diagnosed with brain cancer. Attend believe her efforts have been extraordinary as she tirelessly puts forward the well being of others before herself. Candy is absolutely committed to the support of patients, staff and visitors connected with the Friends of Stratton Hospital.
Audrey first became involved with the National Association of Hospital and Community Friends in 1977, when she was invited to become a member of Bristol General Hospital’s Committee, and has remained with them until the hospital closed in 2012.
During those years she fund-raised for many projects for the benefit of the patients and the hospital. She then became Chair of the Committee and subsequently became a member of the Head Office Board and Chair of the South West.
During that time she visited many Leagues of Friends in Devon, Cornwall, Somerset and Bristol, and with help arranged four conferences for the South West.
In 2006 she was appointed Deputy Chairman of Attend, and was also invited to become a Regional Patron for the South West. This was an excellent opportunity for Audrey to maintain her relationships with many hard working members of Attend, without whom the organisation would find it impossible to function.
Neil has spent several years as a volunteer and fundraiser for peer-to-peer support groups and healthcare charities, and is the founder of two significant organisations in improving patient care.
Neil founded Ostomy Lifestyle in 2007, a national charity supporting people affected by all types of stoma surgery. For five years as Chief Executive Neil grew the charity to be the broadest provider of professional and impartial helpline support for people with a colostomy, ileostomy or urostomy.
Ostomy Lifestyle's projects have become internationally important, such as the Underwear and Swimwear Show celebrating body image after serious surgery, and OstomyAid, providing millions of pounds in medical appliances for patients in developing countries.
In 2011 Neil founded Patient Choice, a social enterprise providing an impartial place to get ostomy and continence supplies. Having seen the need for a truly independent and non-commercial prescription home delivery service for medical appliances he gained support and financial investment from Big Lottery Fund, UnLtd and private partners to set up the service.
Neil's motivation comes from being a patient first hand, and seeing where help is needed. He had an early career as a Vehicle Mechanic in the British Army, but was medically discharged in 2002 and experienced several years as a patient of various hospitals, consultants and surgeons.
He is a keen sailor and cyclist, and has extensively studied conservation, sustainability, and permaculture design. In his spare time he is usually in his woodland in North Devon.
Neil also works as a consultant for other organisations, especially supporting and advising helpline charities setting up and growing multi-channel helplines, becoming more efficient, and finding new social enterprise opportunities.
Debbie started working for Attend in June 2007 as part of the office services team supporting Janet, the Office Services Manager. She has now moved to the Membership Support team. Her job entails day to day membership enquiries, new membership and membership renewals, producing our e newsletters and updating member details on our database. Debbie also deals with the ordering and despatching of our Freshen Up! toiletry packs, and is also the contact for retail enquiries.
Before Debbie came to Attend she spent several years working in a Graphic Design Studio and some years with other charities such as The Work Foundation and Centrepoint. Debbies spare time is spent with friends and family especially her granddaughter, as well as visiting exhibitions, reading, walking.
Contact email address: firstname.lastname@example.org
Ann trained to be a nurse at a London hospital. She then married and after her children had gone to school she became a trustee of her local hospital League of Friends and later was elected Chairman.
In 1992 she was elected to be a council member of the National Association of Hospital & Community Friends (now Attend)
In 1996 she was made South East Regional Chairman, a post she held until her retirement in 2005. She was awarded the MBE in 2004.
On her retirement Ann was invited to be a Patron of the South East Region of Attend. She keeps in touch with the Chairman and has helped to judge and present the awards at each Regional Conference.
A keen water colour painter, she organises an art exhibition to raise funds each autumn for her local League of Friends.
Christina has been volunteering with the Friends of Raigmore Hospital, Inverness for more than twenty five years holding various posts. Currently she is the Chairman. Over the years she has also served on the Attend Alba committee. After taking early retirement, volunteering has become a major part of Christina's life.
Christina represents the Highland Council as a Lay Visitor at her local prison, is secretary of her local Community Council, Inverness Town Twinning Committee, volunteer secretary for the Inverness Music Festival and a representative for the Associated Boards of the Royal Schools of Music for Inverness and Dingwall.
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Dawn started working for Attend in October 2011 as the Office Finance Administrator.Dawn then became the Administrator for the Academy team and has now taken on the role of Stroke Navigator working in Enfield
Contact email address: firstname.lastname@example.org
Sarah is an experienced consultant, facilitator and trainer specialising in strategy, impact and development. She has significant experience of undertaking qualitative and quantitative research and evaluation in the public, voluntary and community sectors. Sarah is a skilled project manager working with both national and local front-line organisations. She has a broad understanding of the sector and has worked on a range of social policy areas including volunteering, infrastructure development, regeneration and employability. As an associate of NCVO, Sarah has supported voluntary organisations across England in developing community led innovation work, funded through the Neighbourhood Challenge from NESTA and the Big Lottery Fund. She is currently supporting the BIG Assist programme, helping to strengthen infrastructure.
Sarah is an active volunteer and has volunteered both in the UK and abroad. Currently she is a trustee of a music education project working with young people in deprived areas of London and is providing support around strategy and impact with an emerging Social Enterprise in Hackney.
Andreea started working for Attend in March 2013 as an Office Services Apprentice. Her role includes all the day-to-day finance for the organisation, beverages for visitors and those attending meetings. She has more recently taken on the administration for Attend Academy.
Andreea likes visiting and discovering new places in her free time, and likes to spend time with her family.
Sue Crowley has been Treasurer of Wellingborough Old Grammarians Rugby Football Club since 2006.
Sue reports to the Committee and has involvement with sponsorship initiatives, recruitment and long term planning. She also co-ordinates fund raising and social events and uses her own professional skills to provide mentoring and support to other committee members to help them fulfil their own roles.
In addition, Sue is leading a team working towards Club Mark Status for the achievement of the Seal of Approval.
Sue is currently Secretary of Invocation, and HR Director at Invocation Learning & Assessment Limited.
Becki is the Managing Director of The Inspirations Consultancy, she has a Disability Studies Master's Degree with Distinction, Business Management Honours Degree and NVQ Level 2 in Youth and Community Work. Beginning in youth work, Becki has since carved very successful careers in Volunteer Management and Training Development.
As the only disabled Youth Worker in her area, Becki quickly became an experienced Disability Equality Trainer and ignited her passion for empowering and inspiring through informative and interactive training delivery. Becki subsequently took the role as Manager of Scope's Inclusive Volunteering Project, successfully working with over 700 volunteer-involving organisations through a programme of Inclusive Volunteering Training.
With over five years experience of recruiting and managing disabled volunteers and ten years Consultancy and Training experience, Becki has an in-depth understanding of the barriers to being inclusive and the practical, realistic and achievable solutions that can ensure your organisation and staff are disabled-volunteer ready.
Combining her enthusiasm for volunteering, dedication to promoting inclusion and passion for professional training, Becki is now the Managing Director of The Inspirations Consultancy, providing a range of Disability Equality, awareness raising and best practice consultancy and training across public, private and voluntary sectors.
Susanne first joined Attend in 2004 when it was the NAHCF where she had the role of Regional Development Manager for the East of England and London. She has had a varied career gaining experience across the public, private and voluntary sectors involving the airline industry, special needs education, running her own business, and later to the voluntary sector. She moved to the UK from Sweden nearly 30 years ago but enjoys going back on holiday to see family and friends. She first started volunteering with Riding for the Disabled as a teenager and has continued in various roles for different causes ever since. She is passionate about volunteers, volunteering and the difference they bring, and has a special interest in animals and disability. She achieved the CIPD Volunteer Manager NVQ 5 qualification through Attend Academy
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I began working at Attend in March 2018 as Office Services Apprentice , I carry out a range of general administration tasks in my role, such as sending out emails, dealing with phone calls and making sure equipment in the office is always up to date. In my free time I enjoy singing, I also enjoy taking part in many social activities to make new friends and improve my interpersonal skills. My biggest interest is fashion art and photography, as I love creating natural canvases and fashion items.
Eric started volunteering with Attend in May 2012, and is working on a variety of projects, including reviewing Attends current membership scheme.
He previously worked for BT as a Team Manager.
Contact email address: firstname.lastname@example.org
Alison spent the majority of her career in Retail Banking; in 1995 she became involved with the League of Friends through her employer. She became Treasurer for the League of Friends at St Mary’s Hospital Portsmouth, and has just served a two year term as Chairman, and in May became Deputy Chairman. Alison has also represented Hampshire South for six years, introducing training meetings to enable the more remote groups to network and exchange ideas.
Over 17 years Alison has enjoyed being part of a dedicated band of volunteers, building strong relationships with other groups in the area.
Alison lives in Emsworth with her husband Ian and their two daughters, Fiona and Alicia.
Tim has been involved with the voluntary and private sectors in client work and project management roles for the last 15 years, with a primary focus on equalities. Tim is currently project managing the development of a national quality-framework for an LGBT mental health charity; he coordinates a small team assessing organisations’ implementation of equalities practices across England.
Having been a trustee of Hull University Union’s student-led charity HUSSO, Tim moved to London in 2007 to work in the voluntary sector within infrastructure, supporting small voluntary and community organisations. Since then he has also managed a schools outreach project, leading on the provision of a youth group for vulnerable young people. More recently, as part of his consultancy work, Tim has been involved in conflict resolution, as well as qualitative evaluation research, managing semi-structured interviews with vulnerable study participants. He is also an accomplished trainer, having frequently delivered a range of courses to clients, professionals, senior leaders and governors.
Baroness Emerton was registered as a State Certified Midwife in 1954, as a State Registered Nurse in 1957, and a Registered Nurse Tutor in 1964. She was County Commissioner of St. John Ambulance, Kent 1985-88 and Chief Nursing Officer for St. John Ambulance between 1988 and 1996. She was created Baroness Emerton, of Tunbridge Wells in the County of Kent and of Clerkenwell in the London Borough of Islington in 1997
Audrey was elected to the Chairmanship of the organisation in 2003 and was in post until the spring of 2006.
Her period of office was one of substantial change, including the move from Colchester back to London,the appointment of regional staff, and a total review of the governance of the organisation. This culminated in the governance structure and the change of name to Attend.
Bridget first became involved with the organisation when she was our client manager at the CIPD. Employed with us when we first took over the ABI Project, Bridget was responsible for building relationships with companies who might offer the clients jobs. During her time she has also chaired fAABI, and was instrumental in helping it build the foundations from which it has gone from strength to strength.
Bridget is married to Mick, has two grown daughters and a new joy, a nine month old grand-daughter. She has lived in south London for much of her life. The next big adventure is a move to north-west England.
Bridget says “my life has taught me that nothing ever stays the same. I am delighted to be able to support Attend in this new way, and look forward to working with the Board, staff members and clients as we enter our 70th year of service.”
Volunteering has always been part of Bridget's life; within the church she has helped out wherever she can; from regularly doing the readings and being a children's liturgist. Outside church Bridget was a school governor for over 20 years. Starting as Parent governor and then Chairman of Governors.
Emma has built a career as a programme manager around equality and diversity, health and the voluntary sector in England. She has worked for three national voluntary sector support charities around these issues; the National Children's Bureau (NCB), BTEG (the Black Training and Enterprise Group) and the Consortium of LGBT VCOs (lesbian, gay, bisexual and transgendered voluntary and community organisations). Emma's particular areas of interest and expertise include volunteering, capacity building, equality and diversity and health policy. She is a trustee of Olmec, a social enterprise led by BAME communities which champions race equality through economic and social justice, and she volunteers as a mentor to an Iranian woman at the Migrants' Resource Centre. Emma has an MPhil in Development Studies from Cambridge University and a BA in Spanish and Portugese from the University of Birmingham.
Rachel lives in Devon but spent most of her childhood and teenage years living in Africa, surrounded by some of the worst third world poverty and witnessed many years of drought with all the horrors it brings to those trying to survive the conditions.
Having undertaken a teaching diploma she then worked for 17 years in Barclays Bank Plc. Rachel has a love of all sports, swam for her school at county level, played ladies football, and on the odd occasion ladies rugby. Rachel has held the position of Treasurer and Child Welfare Office in her local village football club, one of the largest community football clubs in Devon for the last 13 years. Having knowledge of the charity sector has enabled her to offer advice, assistance and practical guidance to other community run sports groups.
Her current role is as Chief Executive of Estuary League of Friends, a community based league whose work revolves around assisting anyone in their community to live as independently as possible in their own home.
Estuary has 15 members of paid staff and over 95 volunteers and has seen its work grow by 40% in the last 12 months and is currently negotiating to take over the running of Topsham Community Library from Devon County Council and to run it staffed by volunteers.
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David is a new member of the Eastern Region Team of Attend overseeing Norfolk Community Hospitals. David is presently the chairman of the Swaffham Community Hospital League of Friends and has been for the last sixteen years. The Leagues aims are to raise funds either for the purchase of equipment or facilities for the patients of the hospital and community, which is achieved by staging events with the Committee or individuals from the community who wish to say thank you for the care they or a relative have received from the hospital.
For the last thirteen years David has made a point of visiting groups either in the town or the villages that are supported by the doctor's surgeries to give presentations to promote the workings of the League and Attend.
Since retiring from the Royal Air Force some eighteen years ago after completing thirty six years in service, David had the great desire to give something back to the community and was approached by the League of Friends to consider the possibility of joining the Committee, since then he has not looked back. David has found this a very rewarding job and to be involved with a hospital whose staff is totally committed to caring for the patient can only be described as the icing on the cake.
David has witnessed enormous changes in the last twenty years in life style, which ultimately has affected people's desires in wanting to carry out voluntary work. It is imperative we endeavor to persuade them by highlighting the benefits and the high levels of satisfaction of working in the voluntary sector.
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Melvin has a wide range of experience in local and national government and the third sector. He is skilled in project management in both criminal justice and health fields and is currently the Drug and Alcohol Action Team Manager with the London Borough of Southwark. He was previously the CEO of a national domestic violence charity.
Through his consultancy work in the South and East, he offers support and expert advice with the view to bring about change in practices in commissioning, operations and partnership working. He has worked with a wide range of organisations and influences change through review and evaluation, gaining understanding of organisation and partnerships and pulling out key areas to help develop new plans for action. An accomplished public speaker he regularly leads and speaks at conferences and events.
In his spare time he serves on the Executive Committee of the London based LGBT domestic violence forum.
Dame Elisabeth Hoodless is a former Islington Councillor and currently a volunteer youth court magistrate, chairing Islington Youth Court. She is President of Volonteurope (European network of volunteer agencies), Vice Chair of Innovations in Civic Participation (USA), and Chairman of the International Association for National Youth Service. She is married to Donald Hoodless, Chairman of the Royal National Orthopaedic Hospital. She is a proud grandmother of two.
Dame Elisabeth had long standing roles with the National body, and in 2004 was co-opted to the Board to help support the ever increasing need to understand the world of volunteering. With the re-organisation that came with the changes to Attend, she was appointed as a Vice President.
Suzy represents Attend in Sussex and is the administrator at Friends of Brighton & Hove Hospitals. She has over ten years’ experience running a large and very active Friends group, and is particularly interested in current and new ways for Friends groups to communicate with supporters, NHS patients, and staff. Suzy is happy to assist with any queries and provide support and information.
After closing her gift shop and both her sons went to University, Faith applied for a voluntary job at her local Community Hospital. She worked in the League of Friends shop and tea bar and was asked to take over the role of fund-raising Chairman. In 1993, she was approached to become a Trustee with the Mansfield & Sutton League of Friends. Faith also became Constituency Member for Nottinghamshire, then Regional Chairman, East Midlands Region, which encompassed five Counties. Faith was also a member of the Community Health Council and after that was dissolved she attained a role as Non-Executive Director with Mansfield Primary Care Trust. She is now the Chairman of Nottinghamshire Association of Leagues of Friends, a member of the newly formed East Midlands Regional Committee, Trustee of Mansfield and Sutton League of Friends, and Vice Chairman of Bassetlaw League of Friends. Having undertaken a number and variety of roles with; local leagues of friends, regional roles with the national body (formerly NAHCF) and local health authorities, during the last 20 years, Faith feels she has now reached a nice place to be and looks forward to maintaining the Nottinghamshire Association Network and supporting developments within the East Midlands.
Lord Jones has done a lot of work with the local groups in North Wales. He became parliamentary under-secretary of state for Wales from 1974 to 1979 and became MP for Alyn and Deeside in 1983.
In 1994 Lord Jones was appointed by the Prime Minister as a member of the then new Intelligence and Security Committee on which he served until 2001. Lord Jones retired from the House of Commons and was made a life peer.
In the 1999 Queen's Birthday Honours, Lord Jones was made a member of the Privy Council.
In 2007 he was elected as President of NEWI (Glyndwr University) and became Chancellor of the University in 2009. He became an Attend Vice President in December 2013.
Barbara is a Lawyer and Leadership Coach and combines her wealth of business experience, much of it at Board level, with her professional and academic qualifications in the fields of coaching, mentoring and facilitation.
She has over 25 years’ experience in the corporate world with particular emphasis on business growth and development.
Barbara has an empathic and encouraging style and specialises in coaching individuals and corporate teams in times of particular challenge and change.
She helps clients seek their own solutions and provides them with the space in which to think and to create strategic goals and business development plans for themselves and their organisations.
As well as her legal qualifications she holds a Post Graduate qualification in Coaching & Mentoring Practice and is a Professional Certified Coach.
She has also written two books on company secretarial practice and lives in Sussex where she practices yoga in her spare time.
Jacob joined the Friends of Care Homes project team in June 2017. His role includes coordinating volunteer applications, updating volunteer spreadsheets, typing minutes and general administration tasks.
Abdur joined Attend as a volunteer research administrator in spring of 2010, and after a few months started working full time. His main responsibilities were to support Attend Academy. Abdur has now left Attend to do his Master's in IT, but will still be volunteering and helping Attend with our database and other IT projects.
Kate joined Myton Hospice as CEO in December 2010 after leaving British Red Cross, where she had been for 16 years in various roles including Director of Strategy and Director of UK Operations. During 2010 she took a break to study as a full-time Clore Social Fellow, to complete some research into the state of transparency across the voluntary sector and undertake various charity consultancy projects. She is a very proud trustee of Coppafeel.org and lives in Coventry with her husband, two children and an allotment.</p>
Rosemary became a hospital friend in Yorkshire in 1960 when there was a small pox epidemic, and countless people were being immunised. She worked in local hospitals in Bradford and Leeds.
In 1968 her family moved to Bristol and she became involved with Southmead Hospital. This was part of the organisation which was collectively the Avon and Somerset Association, of Hospital Friends.
Rosemary attended meetings throughout the area in support of local members, and in those days, had successful weekends throughout the region with hospital friends from Cornwall, Devon, Avon and Somerset, listening to groups of speakers. This was a very useful way of keeping in touch throughout the South West region.
Rosemary remains a member of the League of Friends nationally and locally, and has recently been appointed a Patron of the South West Region.
Anthony Mercier originally joined Attend as an intern upon graduating from the University of Sussex in Psychology, predominantly assisting the delivery and development of the Acquired Brain Injury (ABI) Programme, which he thoroughly enjoyed.
Anthony then worked in talent and development for a large retailer, before jumping at the chance of returning to Attend in 2011.
Part of Anthony's role still remains rooted in project work, where he oversees all of the Programmes that Attend runs for people with an Acquired Brain Injury (ABI) across London.
- Employment Programme (across London)
- Life after Stroke Project (across four London boroughs)
- ABI Lifeline Project (across London)
- ABI Navigator (Kensington and Chelsea)
- Stroke Navigation (Enfield)
- Access to Work Support (across London)
Anthony completed an MSc in Cognitive & Clinical Neuroscience in 2014, for which he received a distinction. For his dissertation, he conducted a service evaluation of Attend’s ABI Programme - the findings of which have been presented to a number of stakeholders (NHS, DWP, third sector organisations) across numerous events and conferences in London - including the 2015 ABIL (Acquired Brain Injury forum for London) Conference.
In his role as Deputy Chief Executive, Anthony is responsible for strategy and business development across the organisation. He is currently completing an MBA at Cass Business School to further his theoretical knowledge in these areas.
Anthony is also a Professional Certified Coach (PCC - 750 hours) with the International Coaching Federation (ICF).
Contact email address: firstname.lastname@example.org
Steve is an independent consultant who has been associated with the organisation for many years. Steve's initial career was in education but moved to the voluntary sector ten years ago. Here he worked both in managing volunteers and in the HR department. He also leads on and delivers undergraduate and postgraduate programmes for BPP Business School, which is the largest professional training organisation in Europe. He has led the development and delivery of a wide range of accredited volunteer management programmes and has also sat on the steering group reviewing the National Occupational Standards for volunteer management. Steve has maintained a portfolio of clients in the voluntary and community sector. He carries out a variety of roles from HR advice, strategic analysis, workshop and conference facilitation and study days.
Steve's work with Attend includes overseeing and delivering capacity-building support for projects funded by the Health and Social Care Volunteering Fund. He is currently actively involved in ‘Attend Academy’, which puts together and delivers a range of professional training and accredited programmes tailored to the voluntary sector.
He is also undertaking a Doctorate in Professional Studies at Middlesex University, focusing on community engagement, and in his spare time has undertaken a range of committee roles with local sports clubs.
Steve brings the following professional qualifications:
• Chartered Fellow of the Chartered Institute of Personnel and Development (Graduate route).
• International Coaching Federation Professional Certified Coach (750 hours)
• Member of Institute of Fundraising
• Member of British Institute of Facilities Management
• A1 and V1 awards – NVQ Assessor and Internal Verifier
• V2 award – External Verifier (Institute of Leadership and Management)
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Pam has spent her entire career in education in the North of England, for most of which she was a headteacher. Volunteering has always run through her life, and she first learned to knit making squares for blankets for refugees at the age of five. The refugees she knitted for were Jewish children coming out of Europe on the Kinder Transports.
When she left school she started volunteer work with Oxfam, through which she became connected with a good deal of work locally and nationally with World Refugee Year and later helped arrange sponsorships for displaced people still in Europe after the close of that year. Pam first started volunteering for Friends 14 years ago in York and is well known for the fundraising and social events that she organises.
Pam was previously Chair of Yorkshire and the Humber region of Attend for three years and has now taken up the post again. She is a keen supporter of the national body and has sat on a number of committees. Pam was Chairman of the National body from 2007 until 2011, and her work was recognised in the Queens birthday honours in 2009.
In recognition of her contribution as Chairman, Pam Morton was appointed a Vice President as she stepped down from the Chair.
Sarah has over 30 years experience of the health service, originally training as a nurse, and before becoming a full time priest in 2002. Sarah was the Governments Chief Nursing Officer with responsibility for 400,000 nurses and midwifes. Sarah is currently Senior Independent Non Executive Director at the Royal Marsden NHS Foundation Trust and pro Chancellor and Vice Chair of the Board at South Bank University. Sarah also brings her background in health interwoven with her background in faith to the Board of the Burswood Christian Hospital.
She became a Dame Commander of the British Empire in 2005 in recognition of her contribution to nursing and midwifery.
During my working life, I developed as an experienced, professional activist for the voluntary and community sector. I live in the Vale of Belvoir with my wife, a retired District Nurse. We enjoy time with friends and family - home and abroad, meals at home, the theatre, gardening, country walks, driving and maintaining our classic car.
Based at Nottingham City Hospital for over 30 years, I led the development of voluntary services in line with the NHS 'modernisation agenda' and managed arrangements to support over 900 multi- agency volunteers on site, from my position of corporate lead based within the senior team of the Human Resources Directorate.
An enthusiastic networker within local, regional and national circles, I was Chairman of NAVSM, the National Association of Voluntary Service Managers for 4 years until 2006, served as a representative on the National Strategic Partnership (for Volunteering in Health and Social Care) and a have been a member of: NHS Trent Modernisation Council, Employers in the Community Network and Nott’s County Council Voluntary Sector Forum.
During my formative years I was a boy - then officer in the Boy's Brigade and also a Youth Club leader in Nottingham. Presently, I am a trustee of the Barkestone Old School Village Hall and member of the management committee.
I took early retirement from the NHS in November 2005 and was employed by Attend as a Regional Development Manager in 2006 and later as NHS Development Manager, leading on Attend 500 in the midlands and eastern regions. I retired from paid work at the end of March 2010 but continue to support the development of volunteering in my capacity of Chairman, East Midlands Region, Attend and Chairman of the League of Friends of Grantham Hospital. I am currently a trustee of Attend and represent the charity at the England Volunteering Development Council. To underpin my practical and strategic engagement in the voluntary sector I successfully completed an NVQ level 5 in Personnel Strategy, (awarded by the CIPD).
Contact email address: firstname.lastname@example.org
Baroness Jay started her career working for the BBC between 1965 and 1977 on current affairs and further education television programmes. She then became a journalist on the BBC's prestigious Panorama programme, and Thames Television's This Week. She went on to present the BBC 2 series Social History of Medicine. She was appointed a life peer in 1992 with the title of Baroness Jay of Paddington, in the City of Westminster, and acted as an opposition Whip in the House of Lords. In association with the shop workers' union, she led opposition to the liberalisation of Sunday trading hours. After her party's election victory in 1997, she became Health Spokesman and Minister for Women in the House of Lords. From 1998 she was Leader of the House of Lords, playing a pivotal role in the major reform that led to the removal of most of its hereditary members. She retired from active politics in 2001.
Her father was former Labour Prime Minister James Callaghan.
Following Baroness Robson's retirement as Chairman of the National body in 1994, Baroness Jay was elected Chairman of the National body. At that time she was the Labour Party Health Spokesman in the House of Lords. With the change of government in 1997, she resigned as Chairman on her appointment as a Minister of State in the Department of Health.
During her time as Chairman, there were a great many changes including the involvement of community groups.
Chair of Voluntary Sector Mental Health forum of Shropshire, Telford & Wrekin. Lilian is also Partner Governor of South Staffordshire and Shropshire Foundation Trust and on the Executive Board of AXIS. Lilian’s first involvement with LofF was during 1986 when the Strategic Health Authority plans were to close the Cottage Hospitals in Shropshire. At this time Lilian was Chair of Broseley Hospital LofF. Lilian negotiated a peppercorn rent with the solicitor of the SHA and campaigned along with many others for the retention of Shropshire Cottage Hospitals, many of which were saved by their local community. Secretary to Shropshire Association for 15 years, during which time, she realised the value of networking and sharing information. Lilian’s background is working in the voluntary sector predominantly in Mental Health and is always working in partnership with many other agencies promoting the voice of service users. Previous work includes working for rural Minds and the Mental Health Helplines Partnership working with colleagues at DH and NHS Direct and across many partnerships.
Mary has been involved with FAABI since summer 2013. She was introduced to the charity when Attend's Chief Executive approached her about becoming a trustee due to her client workshops. These workshops aimed to help FAABI members better their interview and employment skills. Alongside working with FAABI, Mary works as an HR Business Partner for Gallaghers Insurance Brokers in London.
Lord Patel was educated in India, Tanzania and London. He graduated from the University of St Andrews in 1964 and since qualifying has continued to work in Scotland, including more than 30 years at Ninewells Hospital and Medical School.
His academic and clinical interests were in the field of high-risk obstetrics. He is a Fellow of the Academy of Medical Sciences and the Royal Society of Edinburgh, honorary Fellow of several Royal Colleges in the UK, Ireland and overseas and honorary doctorates in the UK and overseas.
Umang graduated from Southampton Medical School in 2004.
Umang fondly remembers the warm smiles of the volunteers at Poole’s League of Friends, who unbeknownst to them helped get him through that crucial first year of being a proper doctor. After completing his house jobs in Poole, he took up paediatric training in Berkshire, Oxford and London.
Currently, Umang can be found treating children at Frimley Park Hospital on Fridays. Monday to Thursday is spent trying to improve the health system and making sure safe, effective and personalised healthcare is available to everyone.
During his training, Umang realised that there needed to be more clinicians that understood and actively engaged in health management. To help be someone to bridge the gap between clinicians and managers he joined the NHS Leadership Academy as a Clinical Fellow in 2012. This set him on a slightly alternative medical career path which now includes being Clinical Transformation Lead at Aviva UK Health.
Umang heads up the clinical reference group within Attend specifically supporting the ABI programme.
During his period as President of the Rotary Club of Ilkeston, Michael (or Mike as he likes to be known) was asked to assist the then President of the League of Friends, Les Hutchinson at the League’s events. After Les’ death in 2001, Mike was asked to become President and Chairman of the League and has been working at the hospital ever since. Whilst not fully retired (having retired from the police in 1996), partial retirement enables him to dedicate time at the hospital.
In addition to enhancing and extending events such as the Garden Party, under his guidance, the Ilkeston League of Friends now organises a Spring Fayre, several annual concerts featuring singing talent from Coventry, Derby Rolls Royce Choir and locally, also Parades in the hospital grounds at the events.
Mike continues to spend time at the hospital by delivering newspapers to patients on the wards once or twice a week as part of a team providing this service. He also spends time in the Diagnostic & Treatment Centre assisting staff to welcome and provide patients with appropriate care whilst they are undergoing medical treatment in there.
Elvis regularly comes in to Attend with Helen Platt to make sure the biscuits are up to standard. Helen is Attend Communications Advisor.
Helen is a social strategist, which means she develops initiatives that have social impact. She specialises in communication campaigns and has worked with numerous clients including London 2012, Amnesty International, Comic Relief, Channel 4 and the BBC.
Her projects usually involve developing ideas to meet a challenge such as how to engage young people with London 2012 and ensure they have a lasting legacy from the Games, or how to engage a populist audience with human rights and Amnesty International, or how to get grassroots involvement for the first ever Sport Relief Mile.
She then follows up the strategic development with as much project management and delivery as a client needs - such as carrying out media evaluations of organisations receiving Sport Relief funding or running the communications for Amnesty's Secret Policeman's Ball.
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Ken’s working background has been mainly in the Steel industry whereby he retired in 2002. Coinciding with retirement in 2002 Ken’s father was progressing into Alzheimer’s disease and the need of his care was increasing, as a result, Ken became principle carer, until his father entered a care home in 2008.
For the past 18 years Ken has been a member of Hospital League of Friends at Prince Philip Hospital Llanelli. He was also a Secretary for the group and returned to that position in May of last year.
He was also formerly a County Councillor for Dyfed County Council and more recently Carmarthenshire County Council. Formerly a Town Councillor for the Town of Llanelli and Town Mayor from 2001 to 2002.
Ken is very active, in that he is Chairman of Llanelli Scouts and a School Governor of Two Primary Welsh Language Schools.
Ken is married to Carole, now a retired Special School Nursery Nurse, and likes to spend time with his two grandchildren. He lists his interests as gardening and is also a Poultry keeper.
Lee Robinson has been managing Robinson Consultancy since 2008, delivering training, evaluation and research solutions to the third and public sectors. As a skilled project manager, Lee has experience of managing projects that require collaborating with a range of stakeholders and communicating sophisticated projects, research and evaluation methodologies in a straight forward way.
Having spent several years working with various charities and social enterprises prior to becoming a consultant Lee became a qualified NLP practitioner during this time, focusing on the coaching application of NLP. Lee also gained experience of grant and community fundraising, as well as managing delivery and infrastructure projects. Lee's previous work managing an LGBT domestic violence helpline also contributes to his competence in working with vulnerable clients in a supportive and appropriate manner.
Lee has experience of conducting assessment in a variety of contexts having assessed professional candidates for city and guilds qualifications as well as being a registered psychometric test-user with the British Psychological Society. His recent work has included monitoring and evaluation work involving social return on investment analysis, contributing to the development and assessment of organisational quality standards and research on the influnence of employee control beliefs in determing employee job crafting behaviour. He has also worked up a number of social business cases for various third sector projects.
Valerie was born in Chicago, USA, where she received formal recognition for her professional research in her undergraduate studies. After graduating from the University of Illinois in Urbana-Champaign, she began working in Australia and England, seeking opportunities in health-related roles. She then joined Attend with a passion to support individuals who have suffered from an acquired brain injury. Alongside her role at Attend, she successfully completed her MSc in Cognitive Rehabilitation and is now looking forward to completing her PhD. Her main research interest involves virtual reality and rehabilitation for a range of neurological conditions.
Janet joined the organisation in 2006 as PA to the Chairman and Chief Executive of Attend. Having previously worked for a software retail distribution company and within education, the Charity and volunteering sector has proved to be challenging but enjoyable. Janet has worked in administration for most of her career.
Contact email address: firstname.lastname@example.org
Daniel Singleton is the National Executive Director of FaithAction, a role that he has performed for over four years. Prior to this role, Daniel was a Quality Director for a large voluntary sector organisation and previously he was a History teacher in East London.
FaithAction is a national network of over 1200 community and Faith based organisations. Originally a Strategic Partner of the Cabinet Office, FaithAction is now a Strategic Partner of the Department of Health.
Daniel is passionate about raising the voice of Faith based organisations, and levering the expertise and commitment present in the faith sector into public services and the wider community. Driven by his passion, Daniel has been involved in the Merlin Standard work at the DWP as well as being on Ministerial Advisory Boards and numerous forums. Through these forums, Daniel is able to highlight the work of Faith based organisations as well as influence policy and decision makers. Daniel often meets members and provides 1-2-1 support and advice to enable faith groups to reach the most marginalised in their communities.
Having worked for Attend as the Membership Officer, David followed a career in the Third Sector working for Young Persons Disability Charity Whizz-Kidz, REHAB UK and the National Sports Charity, Sported.
David is a huge supporter of disability sport and for the sport for development area of work.
He is a volunteer with the National Award winning sports charity Achievement through Football and continues to support sport in Essex through his networks.
Doris is 67 years young and along with her late spouse David, joined the Northern General Hospital League of Friends in 1987. Having worked at various jobs she joined Sanofi Aventis in 1986 and during that time did a part time degree course, obtaining her degree in 1998. Doris took over as chair of the Northern General League on the retirement of Graham Gillott and also joined the Yorkshire and Humber Region Committee. Apart from her role in the League of Friends she also chaired a patient practice participation group, sings with Chapeltown Amateur Operatice Society, cheers for two local speedway teams (Sheffield Tigers and Buxton Hitmen) and offers a cheer for several F1 sidecar teams most especially one Ian Guy/Carol McBride number 19 outfit.
Matthew’s first involvement with Attend first started in January 2002 when it was then the National Association of Hospital and Community Friends. He took over the banking relationship whilst working for Barclays, and also arranged for the organisation to host one of our AGM’s at Canary Wharf. Matthew has been in banking for over 25 years.
Matthew spent some time on the Eastern Committee as Treasurer for a league in Dunmow. Matthew is currently the Treasurer for the Colchester Rotary Club and Vice President for the Colchester Chamber of Commerce.
Matthew became Treasurer of Attend in 2009.
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I currently work in financial compliance for a social enterprise consumer credit firm in Hackney, though over the past ten years I've had a few interesting jobs including being a librarian and working for London Underground. When I'm not at work you'll probably find me reading (I'm a bit of a history nut), socialising with friends or occasionally trying to keep fit by playing badminton. I initially heard about Attend ABI and FAABI five years ago after I was involved in a road traffic accident and suffered a head injury. Throughout my recovery the support and assistance I received were essential in helping me come to terms with the effects of the injury, keeping me socially active and helping me get back into work. After being involved with FAABI for a time I wanted to help support and develop its work and I now run FAABI's monthly movie nights and have been a Trustee since the beginning of 2016.
Darren Vella, is an associate who works closely with Attend on various issues such as Mental Health and Equalities, he has been doing so since 2007. Darren has an academic background in the social sciences with a specialisation in psychology. Darren has been involved in numerous local, national and international charitable organisations in a variety of roles that included; service delivery, project management and organisational development amongst others. Darren currently oversees all of Richmond Borough Mind's Services including Counselling Services, Carers in Mind Project, Well Being Centre, Ecotherapy, Equalities in Mental Health, and Peer-Support Project to name just a few. Darren is also the co-founder of the Third Culture Collective a consultancy agency whose main aim is to assist organisations realise their potential for change.
Darren is a self-proclaimed geek with a unnatural love of all things technological and science fiction.
Margaret is the Chairman of The Friends of Whitstable Hospital & Healthcare, one of the first friends groups in the country to extend their role of support to all primary care services, including GP practices, in the community. She has been involved in organising a number of very successful health information events bringing together the expertise of more than thirty nursing, specialist and voluntary groups to give advice and information to patients and members of the public.
In addition to her interest in health-related matters, Margaret has also held positions of responsibility in a number of other fields including sports organisations at local, national and international levels. Having been involved for many years with Friends and other voluntary activities she has gained experience in a variety of roles including recruiting, training and supporting volunteers and also initiating and developing several projects. Margaret became an Attend Vice President in 2012
Jamie Ward-Smith (formerly Thomas) is the founder of ivo.org, a social network that connects people and organisations that want to change their worlds through volunteering and social action. ivo follows a successful pilot site called i-volunteer and launched in 2012. Prior to setting up ivo, Jamie founded and ran Red Foundation, a social enterprise that promoted volunteerism and social action through consultancy and development services, for five years until 2011.
Prior to setting up Red Jamie was deputy director for community engagement at the Home Office Active Communities Unit, the forerunner of the Office for Civil Society, where he set up the Gold Star programme and ran the Russell Commission on youth action and engagement which led to the set up of the v charity. Before this he was marketing and communications director for online advice charity YouthNet UK, where he co-funded the do-it.org.uk volunteering database and led the increase of their traffic base to over 5000,000 users a month, prior to which he ran one of London's most successful volunteer centers in the Royal Borough of Kensington and Chelsea
Sir William Wells’ career encompasses senior positions in public health, commercial property, insurance and small business.
Sir William Wells is the Chairman of the Department of Health’s Commercial Advisory Board, which advises ministers on the effects of policy on the private sector. In 2001 he established the NHS Appointments Commission and became its Chairman. Sir William is also a former Governor of the Royal Free Hospital, London, and Regional Chairman of the South Thames Region.
Sir William was Managing Partner and then Chairman of Chesterton chartered surveyors for 34 years, where he oversaw their transition from a private partnership to a listed company.
Sir William is Chairman of ADL, an AIM-listed care home provider and of CMG plc, a specialist in the care of adults and children with learning difficulties, and a director of Urban Village, which is developing a mixed use ‘village’ in Shoreditch to provide homes, support and training for over 300 homeless people.
Sir William Wells became Treasurer of the National Association in 1992, and remained in post until 2005.
Nichole started at Attend in 2005 and has had several roles over her years at Attend including Regional Development Officer, Membership Services Officer, Membership Services Manager and ABI Volunteering Manager. She is now Care Homes Project Manager. This is a project which sets up Friends groups in care homes and recruits volunteers to work within care homes to enhance the lives of the residents. This is a very busy role which includes traveling to care homes, interviewing potential volunteers, attending committee meetings, setting up trolley services/befriendings/tea rooms in care homes.
Contact email: firstname.lastname@example.org
John has been involved with Attend for over twelve years, firstly with the charity, HEAL (working with survivors of childhood abuse) and now as manager of the charity Greenpath Ventures, offering bushcraft and related activities to disadvantaged groups across Essex.
John has a wide range of experience in the voluntary sector and is a qualified manager, therapist and outdoor instructor. In previous roles in mental health he has been lead facilitator in a therapeutic setting, supervised staff and heavily involved with funding. Through the Open University he has gained The Professional Certificate in Management.His outdoor training has included survival training in both the Arctic and Amazon jungle and he is a qualified Bushcraft Instructor. He is passionate about improving services for disadvantaged groups and is happy to support new groups through Attend Eastern Region.
David has been the Chief Executive of Attend, formerly the National Association of Hospital and Community Friends, since early 2002. Prior to this he was a Director of an Adult and Children Hospice in Essex.
David has well developed links throughout the voluntary and community sector. This was highlighted when he was elected chair of Health Month during the Year of the Volunteer. At the DH, he has been a member of the National Strategic Partnership Forum and the National Leadership Network.
He has also been a member of the England Volunteering Development Council (VE) and the Network of National Volunteering Agencies.
Additionally, David was also co-opted to the Membership and Education Committee, and the Quality Taskforce at the Chartered Institute of Personnel and Development for three years.
In 2010, David was appointed a Fellow of the Clore Social Leadership Programme, and also a Fellow of the NHS Institute for Innovation and Improvement, as part of this he was seconded to Conservative Central Office
David is passionately committed to Volunteering and has held a variety of roles including a member of the Independent Monitoring Board at the HMP and YOI Chelmsford, a trustee of a Child Contact centre, and Chair of a local community group.
In 2009 he was awarded the OBE for services to volunteering.
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Catherine is a qualified Registered Nurse with over 30 years experience of working in the NHS and Voluntary Sector. She also has a BSc. (Hons) degree in Specialist Nursing.
For the last 20 years Catherine has been working within the Hospice Sector and has extensive experience of End of Life Care, Quality and Project Management, Service Development, Teaching and Staff Management.
She has been an assessor with CHKS, inspecting other Health Care Providers for an international healthcare accreditation award and has worked with a House of Lords Committee on End of Life Care and assisted dying.
In 2012 Catherine won the International Journal of Palliative Nursing’s International Development Award for work with The African Prisons Project, setting up health services within prisons in Uganda and for which she is a Health Advisor.
Catherine is the Chairperson of The Friends of Oaklands, a care home in Essex and is also on the board of the local Parish Nursing Service where she advises on development of services and mentors the local Parish Nurse.
Catherine is passionate about making sure we get care and support for vulnerable people right, whatever their circumstance, believing that we need to get it right the first time.
In her spare time, she loves singing and is the administrator for a local choir company that specialises in Musical Theatre. She also has two miniature Dachshunds (Milly and Herbie) who go almost everywhere with her and who are no strangers to Attend.
Catherine has joined the team at Attend as the Clinical and Quality Lead, where she manages project development for clinically based services, monitors audit and quality systems and leads on Clinical Governance Issues.
Julia Worthington is a Fundraising Consultant who founded Amber Consulting and has been a fundraiser for over 17 years. Operating in a number of positions for a variety of organisations, including as a fundraising volunteer for National Childbirth Trust, a sole fundraiser for The Railway Children and for the last five years Head of Fundraising for The Prince’s Trust. Julia is also a Trustee of an Academy High School.
Julia’s experience has built up an extensive range of expertise and knowledge, as well as understanding of exactly how not-for-profit organisations work and the importance of great relationships with the supporters of your organisation, whether they are donors, volunteers or clients.