ISO 9001 Accreditation
Attend has successfully been re-accredited for ISO 9001.
ISO (International Standards Organisation) is an international, non-governmental standards organisation which supports quality, innovation and best practice.
Organisations awarded ISO demonstrate that they place quality at their heart.
ISO considers several processes:
- Customer Focus
- Leadership
- Engagement of People
- Process Approach
- Improvement
- Evidence-based Decision Making
- Relationship Management
For Attend, this means that our members and clients receive the best possible service which is recognised and which is consistent throughout every department, service, process and member of staff.